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Spam Filter>Spam
Control Instructions -
Condensed Version
Spam Control
Instructions - Condensed Version
Introduction
Premium Spam Control is your
interface for controlling the way the mail
server processes your mail. As you're aware by
now, you login using your e-mail address and the
same password you use to check your mail. You
remain "logged in" for up to 24 minutes between
page accesses (each time you access one of the
Premium Spam Control pages this timer is reset).
If you let this expire, you'll be logged out
automatically, and will have to login to access
your mail filter controls again. If you want to
logout explicitly when you're done, of course,
you can click the [Logout] link on the toolbar
above, or simply close your browser.
Mail Filter Settings
Premium Spam
Control allows you to maintain different mail
filter settings for the e-mail address you have
access to at this site.
E-mail
Addresses
Your Primary
Address is the e-mail address associated with
your Premium Spam Control login. Any mail that
Premium Spam Control sends you will be sent to
this address.
Miscellaneous Settings
If you neglect your quarantine,
of course, the contents will ultimately be
deleted after seven days. Add senders
of rescued mail to your whitelist? This tells
Premium Spam Control to automatically add a
sender's e-mail address to your whitelist when
you rescue one of his e-mails from your
quarantine area. This is a convenient way to
make sure that senders’ mail will never be
blocked again.
More
Settings
Advanced
settings are available by clicking on your
e-mail address.
Virus
Scanning enables the mail server to inspect
every e-mail you receive to make sure it does
not contain any harmful viruses, worms, Trojans,
or dangerous macros. If you disable this
feature, your mail will not be scanned for
viruses. Most users will want to enable virus
scanning, but if you have some special needs to
collect viruses, you can disable virus scanning here to
make sure everything gets through untouched.
Detected viruses should be...
lets you specify whether virus-infected files
should be quarantined, or whether they should be
explicitly labeled with special headers as
viruses and delivered to you anyway. If you set
this to Quarantined, the virus-infected e-mail
will be placed in your quarantine area, where
you can review it at your leisure, and recover
any items that contain important information (in
spite of the virus). In almost all cases you'll
simply want to delete these virus-infected
e-mails.Spam Filtering
lets the mail server try to determine whether
e-mail you receive is legitimate mail or whether
it is spam.
Whitelist and Blacklist
Your
whitelist lets you specify that mail coming from
specific senders (or entire domains) should not
be spam-checked, and should be delivered to you
regardless of its content. It's a way of making
sure that you don't inadvertently block mail
from people you know and trust.
Your
blacklist is effectively the opposite of your
whitelist—it lets you specify that mail coming
from specific senders (or entire domains) should
never be delivered to you, under any
circumstances. Senders on this list will be
blocked regardless of the content of their
mail.
Initially, your whitelist and
blacklist are both empty. To add an address to
either list, go to your [W/B List] page and
enter the address (either in "user@domain" form
for a specific sender, or "@domain," or "domain"
for an entire domain), select the list (Whitelist
or Blacklist) and click the Add to List button.
When you reload your Whitelist and Blacklist
page you should see the new entry in the table.
False Positives
Your
quarantine area is where any captured spam and
virus files will be stored, awaiting your
review, along with any banned file attachments
or mail items with invalid mail headers. These
are broken down into several tables by type:
Virus/Malware items (if any)
are listed after any spam items. This list is
sorted by date, and includes the name of the
virus(es) that were found in the mail along with
the sender's (supposed) e-mail address and the
subject line. Banned
File Attachments (if any) are listed after any
virus items. This list is sorted by date, and
includes the names of the file attachments that
were found in the mail along with the sender's
(supposed) e-mail address and the subject line.
You can use the Mail Viewer by clicking on the
subject line of the mail, if you want to check
out the contents of the mail itself, and you can
use the [Ham?] option to have the item
redelivered if you wish.
As a footnote, when you "confirm
spam," you're not just deleting the mail, you're
effectively helping to prevent others from
receiving that spam in the future. The confirmed
spam items are studied by Premium Spam Control's
learning engines, and then passed along to other
spam-filtering networks on the Internet.
You'll want to check your
quarantine area regularly to make sure you
haven't missed any important mail, and, of
course, to clear out the items that have
accumulated since the last time you checked in.
Items that go unconfirmed for seven days are
automatically deleted, and cannot be submitted
to the learning engines, so please try to keep
your quarantine area up-to-date.
Mail Viewer
The Mail
Viewer lets you take a look at a quarantined or
cached mail item either in its "raw" form or in
its decoded HTML form. The mail is first
displayed in its decoded form, but you can click
on the [View Raw] link to switch to Raw Mode,
and the [View Decoded] link returns to Decoded
Mode.
At the top of the page, you'll
see a report that lists all of the spam-testing
rules that were triggered when the mail was
scanned. This helps you understand why a
particular mail item was (or wasn't) flagged as
spam. The rules are sorted in descending order
by score so the ones at the top of the list had
the most influence on Premium Spam Control's
decision.
For Further Assistance
If all else
fails and your questions haven't been answered
here, our Internet Help Desk staff (helpdesk@en-tel.com)
would be happy to assist you. To access detailed
instructions of Premium Spam Control,
click here.
© 2008 Iowa
Telecom
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